Shipping policy

Shipping & Delivery

We ship the Furlabs Pet Comfort Mat across India.

• FREE delivery on all prepaid orders.
• Cash on Delivery is available nationwide with a ₹99 COD fee added to the order total.
• On a few orders, our delivery-risk check may ask for a small ₹149 advance online to confirm the order; the balance is paid in cash at delivery.

Orders are dispatched from our Delhi facility within 24 hours of confirmation. Typical delivery time is 3–7 business days depending on your location. A tracking link is sent by email/SMS as soon as your order ships.

Orders are shipped and fulfilled by Bluesail Exim Private Limited (brand: Furlabs), Varanasi, Uttar Pradesh.